Technical Advice

Prevention better than a cure

To keep your machine in the best condition, a regular service from Dwyfor Coffee Co will go a long way to help.  However, if your machine breaks down, we can send a Dwyfor  engineer to repair the fault.  Sometimes, there may be a simple resolution and often a problem can be resolved with advice over the telephone.  You can call Dwyfor Coffee and if we think that the problem can be resolved easily, we will ask the Dwyfor engineer to speak to you directly and assess the problem.  It may be as simple as a cleaning issue, an electrical fuse or a reset button.  To ensure that you don’t incur an unnecessary charge, then call us and we’ll get to the bottom of the problem before we send our Dwyfor engineer to you.